Medicaid Radiology Limited is recruiting to fill the position of:
Job Title: Customer Service Officer
Job Code: MR16CSO
Location: Abuja
Slot: 2
Job Descriptions
- Managing and maintaining positive relationship with retainers and patients.
- Taking responsibility for originating, planning campaigns in conjunction with marketing as well as reporting to ensure effective departmental communications.
- Proper communication with patients to provide and process information in response to inquiries, concerns and requests about our services.
- Handling and resolving patient’s complaints according to company’s guidelines such as refunds, discounts etc.
- Keeping records of patient’s data, updating and maintaining database of information.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Bachelor’s Degree in Social Science fields.
- Fluent English and Excellent communication skills.
- Experience using Database Management system.
- Good Knowledge of MS Office suite with outstanding presentation skills.
- Minimum 2years of working experience as a customer service representative, knowledge of the Health industry in Nigeria is an advantage.
- Great personality
- Product Knowledge, Quality Focus and Problem Solving,
- Market Knowledge, Documentation Skills, Listening, Phone Skills,
- Conflict Resolution, Analyzing Information
- Multi-tasking
Job Title: Medical Doctor (General Practitional)
Locations: Aba and Abuja
Job Description
- Conducting regular patient checkups
- Diagnosing any ailments
- Prescribing medication
- Providing advice to people on staying healthy
- Referring patients to specialists and consultants in hospital departments.
- Minimum of a degree MBBS
- Must be computer literate
- Must possess NYSC Discharge Certificate or Letter of Exemption from NYSC at the time of applying.
- Must possess certificates of full registration with their respective statutory professional bodies in Nigeria where applicable.
- Applicants should be between 25 and 37 years of age.
- When applying indicate the location you are applying for.
Location: Lagos (Mainland)
Job Description
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Planning and undertaking scheduled maintenance upgrades
- Talking to clients and computer users to determine the nature of problems
- Responding to breakdowns
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts
- Agreeing timescales
- Obtaining replacement or specialist components, fixtures or fittings
- Checking computer equipment for electrical safety
- Maintaining records of software licenses
- Managing stocks of equipment, consumables and other supplies.
- The successful candidate will have excellent communication, organisational skills, including the ability to manage several tasks simultaneously
- Have strong interpersonal and networking skills and the ability to work with a diverse range of people.
- Degree in IT or related IT certifications.
- Communication & Interpersonal Skill Level – Excellent
- Level of IT Expertise Required – Excellent
Location: Lagos (Mainland)
Qualifications and Requirements
- Mature be a matured male between the ages of 30-40years.
- Must possess at least school certificate
- Must have 5-10years experience
Interested and qualified candidate should send their detailed CV’s with the position and location indicated as subject of the mail to: careers@bcilimited.com
Application Deadline 18th January, 2016

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